Terms and Conditions of Trainup Soccer Academy
By becoming a client of Trainup Soccer Academy, you agree to the following terms.
1. Refund Policy - We offer no refunds for any reason or circumstance. Our program has limited availability and each spot of sought after. We often have a waiting list for our private 1-1 training and small group program. All sales are final.
2. Vacation/Reschedule Policy – If a Trainup coach have a scheduled vacation and will be absent. You will always receive your make-up session before the coach depart and will offer you a variety of days/times throughout the week to complete the makeup session.
3. Rain out Policy - If the fields are "too wet" or if there is significant rain during the morning or evening of our scheduled session, the session may be rescheduled upon coach decision. Your coach will check to make sure the field is safe before every session. If the field is playable, we will resume the session. Parents do not determine if the session is cancelled.
4. Missed Session Policy - Trainup has a zero-toleration missed session Policy. If you miss a session, you will forfeit the session. If you communicate with the coach 24 hours before the session, you will receive a makeup session within a 7-day period. If you do not complete the make-up session within 7 days, you will forfeit the session.
5. Player Conduct Policy - All students are required to show up on time before each session to warmup with the proper soccer attire. We do not accept players who are disrespectful or dishonest with completing homework assignments at home.
6. Payment Policy - By committing to our 3- or 6-months agreement, you agree with the signed contract that you can commit to the entire commitment. You have the option of paying in full (discount) or paying monthly with our automated system that charges your credit/debit card every 30 days.
7. Early Contract Termination Policy - If you choose to cancel during the 3 or 6 months contract, you can cancel anytime by notifying Trainup Soccer Academy at trainupsocceracademy@gmail.com By canceling the contract, you understand Trainup’s early termination policy:
Early Termination:
You can opt out of and cancel your contract anytime by paying Trainup Soccer Academy a $300 if on early termination fee. Paying the fee will cancel any upcoming payment and once the $300 fee is paid, all sessions will come to a close.
8. Training Contract - By agreeing to our 3-month program, all sessions must be completed within 3 months from the start date. By agreeing to our 6-month program, all sessions must be completed within 6 months from the start date. If the sessions are not completed in a timely manner, you will forfeit the sessions. The Trainup coach will give you multiple options throughout the week to complete the sessions in a timely manner. The training sessions must be complete within the (3 months) or (6 months) depending on the contract length
9. Recurring Monthly Fees - By committing to our 3- or 6-month program, you agree to our 30 day recurring payment plan.
10. End of Contract & Renewal Policy - If you would like to STOP training after our contract is complete, simply email us at trainupsocceracademy@gmail.com to let the staff know 30 days before the final session that you will be discontinuing in the program. If you do not communicate with Trainup 30 days before the final session, you agree to continue in the program beyond the agreement (meaning we hold your spot in the program) and you will continue to train in the program.
By becoming a customer of Trainup Soccer Academy, I agree to the terms on this website. I have signed a contract stating that I have reviewed this page in depth and agree to Trainpup Soccer Academy terms and conditions.